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200 Gilead Road
Huntersville, NC 28078
Courier #: 420
P: 980-343-3835  |  F: 980-343-3849 
Principal: Jeff Ruppenthal
LC: North
Bell Schedule: 8:00 AM - 3:00 PM
Grades: K-5
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Technology Support

Student Login

How to access a CMS Chromebook on your home WiFi

Click here to see how to login at home: Chromebooktakehome 

  1. Connect to your home Wi-Fi 

  2. Log in to the Chromebook user name: password: your Chrome password 

  3. Once you enter the first website, you will encounter the filtering process. Type in your: user name: 

  4. Last screen of credentials type in your: user name: password: YYYYMMDD (8 digit birthdate) Example: 2012 Aug. 01 (20120801)

Logging into Canvas on Chromebook

  1. Click on the top left CMS Bookmarks

  2. Canvas

  3. Click Login with Google.

  4. Type studentid# and Go

  5. Type (first time logging in type YYYYMMDD).

Links to guide you through Canvas platform. 


See video below to log into Canvas from an iPad. 


CLICK the Canvas PARENT logo below for parent resources. It has information about accessing Canvas as a parent, and utilizing the app. 


iPad won’t charge

Follow these steps:

  • Make sure to use the power adapter and cable that came with the iPad. 
  • Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs.* Don't use damaged accessories.
  • Remove any debris from the charging port on the bottom of your iPad, then firmly plug your charging cable into your iPad. 
  • Let your iPad charge for a half hour.

Force a restart: 

  • Hold down the button at the top right of the iPad until you see "slide to power off" and power off. 

  • Let your iPad charge for another half hour.

Only use original iPad power adapter and cable.

Clear the cache on Chromebook

Clearing the cache on the Chromebook can resolve some audio issues. To clear the cache do this:

  1. Click on the chrome setting button called the ellipsis in the browser in the top right corner (it looks like three horizontal lines or 3 vertical dots.)
  2. Click on Tools or More Tools and then Clear browsing Data, 
  3. Select Advanced
  4. Specify to clear information 'From the beginning of time'.
  5. The option 'Empty the Cache' is related to sound troubleshooting.
  6. Click 'Clear Browsing Data'
  7. Turn the chrome book off and then on again and try the sound.

Troubleshoot Camera, Mic, and Speakers on a Chromebook. Zoom Mic/ Audio 

  • Keep Chromebook updated: Click lower right corner, settings gear, About Chrome OS lower left side, update, and restart.


Raise and lower your microphone or speaker volume.

  1. Click on the status area (bottom right corner of the screen where you see your time).

  2. Change the speaker volume to the desired level by adjusting the slider, left or right.

  3. Change your mic level by clicking on the arrow next to the volume slider.

  4. A window will pop up that shows input and output. Under Input, move the mic slider to your desired level.


While in a Zoom meeting, click on the up arrow next to the MIC icon. Settings should be as follows:

  • Choose same as System (Default - Internal Mic)

Zoom Settings.jpeg

  • You should always use internal mic unless you have a microphone connected (BT or Wired)

  • i.e. Wireless headsets or AirPods (check to see if they are muted)

Adjust zoom settings to correct microphone being too loud

If the receiving end thinks your microphone is too loud you can adjust the zoom setting to disable "Automatically adjust microphone volume" and manually control it.

  • Open Zoom on your Chromebook.

  • Click on the Gear icon within Zoom. 

  • Click on the Audio tab.

  • Uncheck “Automatically adjust microphone volume”.  

  • You can then adjust the mic volume manually as shown in the hardware troubleshooting steps above. 

P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
The Charlotte-Mecklenburg Schools website ( is in compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Any website accessibility concerns may be brought via the following, Email the Web Accessibility Team at WebAccessibility or Call: 980.343.0115. In compliance with Federal Law, Charlotte-Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age, or disability. Inquiries regarding compliance with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in education programs or activities, may be referred to the District's Title IX Coordinator at titleixcoordinator or to the Office for Civil Rights, United States Department of Education.